How Bean & Coffee + Kitchen Is Redefining Neighborhood Cafés and Corporate Catering

What does it take to turn adversity into opportunity? For Shreya Ghai, Founder & CEO of Bean & Coffee + Kitchen, the answer lies in resilience, creativity, and an unrelenting passion for good food. Starting as a cloud kitchen in 2018, the brand quickly gained traction, serving freshly made meals to homes and corporate spaces. However, the pandemic brought operations to a sudden halt, forcing the business to rethink its model.

From those uncertain times emerged a bold new vision—Bean & Coffee + Kitchen as a neighborhood café that celebrates community, quality, and innovation. Today, the brand operates multiple divisions, including cafés, corporate catering, and an artisanal bakery, Bakehouse.

"We wanted to create a safe, welcoming space where people could enjoy a meal or even work comfortably," shares Shreya Ghai. "That vision is what continues to drive us forward."

Neighborhood Cafés with a Community Focus

The pandemic underscored the importance of human connection. Recognizing this, Shreya reimagined Bean & Coffee + Kitchen as a neighborhood café designed to be a home away from home. With indoor and outdoor seating, thoughtfully curated menus, and a focus on freshly brewed coffee, the café concept quickly resonated with patrons.

"Our vision was to make Bean & Coffee a community space—a home away from home," says Shreya Ghai. "Whether it’s grabbing breakfast, catching up with friends, or working with a cup of coffee, our cafés cater to every mood."

The success of the café model also laid the foundation for the brand’s expansion into catering and artisanal baked goods.

Corporate Catering Success Stories

Beyond neighborhood cafés, Bean & Coffee + Kitchen carved out a niche in corporate catering. Collaborations with prestigious institutions like IIT Delhi and FITT opened doors to high-profile clients, including TCS, the Indian Army and Navy, and various government ministries.

"Building strong relationships, delivering consistent quality, and being reliable have been key to securing these partnerships," says Shreya. "We tailor our services to each client’s specific needs and ensure seamless execution."

The catering arm continues to shine, handling everything from intimate boardroom meetings to large-scale events, proving that adaptability and professionalism can win even the toughest markets.

Expanding Horizons

In line with its vision of growth, Bean & Coffee + Kitchen recently launched a new café in Panchsheel Park, a prime area in Delhi. This chic destination blends urban elegance with a cozy neighborhood vibe, making it a hotspot for early risers, professionals, and families.

"The opening of our café in Panchsheel Park was inspired by the growing demand for cozy, neighborhood breakfast spots," shares Shreya. "It’s designed to cater to early risers, families, and professionals looking for a great start to their day or a place to unwind."

The Artisanal Bakery Division

A key addition to the Bean & Coffee + Kitchen ecosystem is Bakehouse, the brand’s artisanal bakery division. Focused on small-batch production and premium ingredients, Bakehouse supplies baked goods to both retail and B2B markets.

"Bakehouse was created to bring fresh, handcrafted baked goods to our customers," explains Shreya. "From breads to cookies and tea cakes, we emphasize quality and innovation."

With dessert tubs, tea cakes, and cookies gracing café shelves and event tables, Bakehouse stands out for its flavor, freshness, and attention to detail.

Consistency and Quality Control

Managing diverse operations—cafés, catering, and a bakery—requires stringent quality checks. For Shreya, consistency begins with hiring passionate, skilled chefs and empowering teams with training and robust processes.

"A chef who understands how to cater to clients’ unique requirements ensures that our food and service exceed expectations," notes Shreya. "This, combined with strict quality controls, guarantees high standards across all touchpoints."

Riding the Neighborhood Café Wave

The rise of neighborhood cafés and artisanal food products has shaped Bean & Coffee + Kitchen’s growth strategy. By embracing intimate, community-focused spaces and prioritizing fresh, high-quality offerings, the brand has successfully stayed ahead of evolving trends.

"The rise of neighborhood cafés has reinforced our belief in creating intimate, community-focused spaces," says Shreya. "We’re continuously innovating to meet customer preferences."

Building a Responsible Brand

Sustainability is woven into the fabric of Bean & Coffee + Kitchen. From sourcing locally and using eco-friendly packaging to minimizing waste, the brand has adopted practices that reduce its environmental footprint.

"We integrate sustainability by sourcing locally, using eco-friendly packaging, and minimizing waste," explains Shreya. "Innovation also keeps us ahead, whether it’s in our menus or our bakery products."

Expanding the Bean & Coffee Legacy

Growth remains central to Bean & Coffee + Kitchen’s roadmap. Upcoming plans include expansions into Gurgaon, Goa, and Mumbai, along with new retail opportunities and experiential dining formats.

"Expansion is a key part of our vision," says Shreya. "We’re also exploring workshops and collaborations to enhance customer engagement."

Five Years Forward

Looking ahead, Shreya envisions Bean & Coffee + Kitchen as a household name in cafés and bakeries, known for its safe, community-driven spaces, innovative offerings, and high-quality service.

"In five years, we see Bean & Coffee as a household name," shares Shreya. "Our focus will remain on building community spaces and innovating to meet customer needs."

From a single cloud kitchen to a thriving multi-division enterprise, Bean & Coffee + Kitchen epitomizes resilience and reinvention. Its journey underscores the power of adaptability, community focus, and an unwavering commitment to quality.

"The pandemic was a turning point for us," reflects Shreya. "It showed us the importance of adaptability, connection, and safety—lessons we carry with us as we grow."

With cafés buzzing, corporate catering thriving, and the bakery division scaling new heights, Bean & Coffee + Kitchen continues to redefine café culture in India—one cup, one meal, and one community at a time.