How to Improve Your eCommerce Customer Retention?
 In 2013, an eCommerce company had to spend just $9 on acquiring new customers. They now spend almost $30 — that is a 222% increase in CAC. While we’…
How can Brick-and-Mortar Retailers Improve Customer Retention and the Shopping Experience with Data-AI?
Retailers across the globe are witnessing the undercurrents of change as their customer’s shopping habits continue to rapidly evolve. With the…
No-code, a Game-Changer for the Retail Industry?
The rise of online outlets was already challenging the retail industry’s relevance, and the pandemic has inflicted a further strain upon retailers…
How D2C Brands are Retaining Customers
Two decades ago, it was the flair of a particular salesman or the quality of products that would get customers thronging outside a store. Their first…
Explore Upcoming Events And New Age Agendas
  • IREC 2025
    22-23 APRIL 2025, Hotel Sheraton Grand, Bengaluru

    Launched in 2014, the Industry of Retail & eCommerce (IReC ) has seen many years of growth, evolution and transition.

  • D2C India 2025
    22-23 APRIL 2025, Hotel Sheraton Grand, Bengaluru
    Setting in Motion the New Commerce Revolution as the biggest and widest D2C community will gather in 2025. D2C brands are transforming and modifying consumer experiences and disrupting the industry by building solid customer relationships.
  • Startup Summit 2025
    17 May 2025, YASHOBHOOMI, India International Convention and Expo Centre, Delhi
    Starting a Business Whether you are a start-up business, a budding entrepreneur, a solo business, a small business, or working in someone else’s business, Start-up Summit is a premier forum and will cover both selecting, mentoring, and accelerating the most high-impact business opportunities.
  • Franchise India 2025 Delhi
    17-18 May 2025, YASHOBHOOMI, India International Convention and Expo Centre, Delhi

    Meet 500+ franchisors across diverse industries, network with 40,000+ verified buyers, and gain insights from the startup community.

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This is how brands are retaining customer loyalty
A recent study by Deloitte says that millennials are the chief wage earners in India with a 47-percent share in the working age population and…