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A
Abandonment Rate
Acceptance Sampling
Account Receivable (AR)
Actual Sales
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Ad Fraud
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Ad Spend
Advertorial
AdWords
Affinity Marketing
After-sales Service
Agile Retail
Aisle
Allocation
Alpha Testing
Ambient Merchandising
Anchor Store
Anticipatory Shipping
AOV (Average Order Value)
Apparel
Artificial Intelligence (AI)
Asset Protection
Associate
Assortment Planning
Atmospherics
Augmented Reality (AR)
Average Basket Size
Average Transaction Value (ATV)
B
B2B (Business-to-Business)
B2C (Business-to-Consumer)
Backorder
Backroom
Balance Sheet
Barcode
Barter
Batch Processing
Beacon Technology
Benchmarking
Big Box Store
Black Friday
Blogshop
Bottom Line
Bounce Rate
Boutique
Brand Ambassador
Brand Image
Brand Loyalty
Branding
Break-even Point
Brick-and-Mortar
Bullwhip Effect
Bundle Pricing
Business Intelligence (BI)
Business Model
Buy One Get One (BOGO)
Buy Online, Pick Up In Store (BOPIS)
C
Cart Abandonment
Cash Flow
Category Management
Channel Partner
Chargeback
Checkout
Click Fraud
Click-and-Collect
Click-Through Rate (CTR)
Closed-Loop Gift Card
Cloud Point of Sale (Cloud POS)
Competitive Pricing
Consignment
Consumer Behavior
Consumer Goods
Contactless Payment
Content Marketing
Conversion Rate
Core Competency
Corporate Social Responsibility (CSR)
Coupon
Cross-Selling
Crowdsourcing
Cryptocurrency
Customer Experience (CX)
Customer Journey
Customer Lifetime Value (CLV)
Customer Relationship Management (CRM)
Customer Satisfaction (CSAT)
Customer Segmentation
D
Daily Average Revenue Trade (DART)
Damaged Goods
Dark Store
Data Analytics
Data Mining
Days Sales Outstanding (DSO)
Dead Stock
Decoy Pricing
Deep Learning
Delivery Time Frame
Demand Forecasting
Demand Planning
Digital Marketing
Digital Wallet
Direct Cost
Direct Mail
Direct Response Marketing
Direct-to-Consumer (DTC)
Discount
Display Advertising
Disruptive Innovation
Distribution Center
Distribution Channel
Doorbuster
Drop-off Location
Dropshipping
Dual Distribution
Dwell Time
Dynamic Display Ads
Dynamic Pricing
E
E-commerce Full Form
E-tailer
Early Adopter
Earnings Before Interest and Taxes (EBIT)
Economic Order Quantity (EOQ)
EDI (Electronic Data Interchange)
EDLP (Everyday Low Price)
Elasticity of Demand
Electronic Funds Transfer (EFT)
Electronic Shelf Label (ESL)
Electronic Shelf Management (ESM)
Email Marketing
Employee Discount
Employee Engagement
Employee Handbook
Employee Morale
Employee Productivity
Employee Turnover
End-of-Season Sale
Endcap
Endorsement
Endorsement Marketing
EPOS (Electronic Point of Sale)
ERP (Enterprise Resource Planning)
Ethical Sourcing
Excess Inventory
Exclusivity
Exit Rate
Experiential Retail
Eye Tracking
F
Face-to-Face Selling
Fair Labor Standards Act (FLSA)
Fair Market Value
Fair Trade
Fast Fashion
Fast-Moving Consumer Goods (FMCG)
FIFO (First In, First Out)
Financial Statement
Fixed Assortment
Fixed Costs
Flash Sale
Floor Plan
Flyer
Focus Group
FOMO (Fear of Missing Out)
Foot Traffic
Forecast Error
Forecasting
Franchise
Fraud Prevention
Free Shipping
Freemium
Frequency Marketing: Definition, Advantages and Examples
Friction Point
Frictionless Checkout
Front of House (FOH)
Front-End Ratio
Fulfillment by Amazon (FBA)
Fulfillment Center
Full-Price Selling
G
Gamification
Gatekeeper
Generation Z
Geotargeting
Gift Card
Gift With Purchase (GWP)
Global Distribution System (GDS)
Global Positioning System (GPS)
Global Sourcing
Globalization
Goods Inwards
Goods Received Note (GRN)
Goodwill
Grand Opening
Gray Charge
Gray Market
Green Logistics
Green Retailing
Greenwashing
Greeter
Gross Leasable Area (GLA)
Gross Margin
Gross Merchandise Value (GMV)
Gross Profit
Gross Sales
Gross Square Foot (GSF)
Group Buying
Growth Hacking
Guaranteed Sale
Guerrilla Marketing
H
Hackathon
Halo Effect
Handheld Scanner
Hanger Appeal
Hard Goods
Hard Lines
Headcount
Hidden Costs
High-Density Merchandising
High-Low Pricing
High-Performance Organization
High-Resolution Retail
High-Touch Retail
High-Value Customer
Hit Rate
Holding Cost
Holding Power
Horizontal Channel Conflict
Horizontal Merchandising
Hosted Shopping Cart
Hotspot
House Brand
Hub and Spoke Model
Human Resources (HR)
Hybrid Cloud
Hybrid Inventory System
Hybrid Retail
Hybrid Store
Hyperlocal
Hypermarket
I
Image Recognition
Impulse Buying
In-App Purchase
In-House Production
In-Mall Advertising
In-Queue Merchandising
In-Stock Rate
In-Store Analytics
In-Store Navigation
In-Store Pickup
In-Transit Inventory
Inbound Marketing
Incentive Program
Incidental Merchandising
Incoterms
Inflation
Influencer Marketing
Initial Markup
Insourcing
Inspection Sampling
Instacart
Integrated Marketing Communications (IMC)
Integrated Point of Sale (iPOS)
Interactive Kiosk
Internet of Things (IoT)
Inventory Shrinkage
Inventory Turnover
Invisible Retail
Invoice
Item Master
J
J-hook
Jargon
Jet Lag
JIC (Joint Industry Coupon)
Jiffy Bag
Jingle
Jingle Mail
JIT (Just-In-Time)
Jitney
Jitter
Job Description
Job Enlargement
Job Satisfaction
Job Sharing
Job Specification
Jobber
Jobber Price
Joint Account
Joint Check
Joint Check Agreement
Joint Liability
Joint Tenancy
Joint Venture
Jump Page
Jumper
Junior Anchor
Junior Department
Junk Bond
Junket
Just Noticeable Difference (JND)
K
K-factor
Kaizen
Kanban
Keiretsu
Key Account
Key Account Manager (KAM)
Key Holder
Key Opinion Leader (KOL)
Key Tag
Keying Errors
Keynote Address
Keypad
Keypad Entry
Keyword Stuffing
Kickback
Kicker
Kicker Price
Kilo
Kilobyte (KB)
Kilohertz (kHz)
Kiosk
Kiosk Mode
Kiosk Retailing
Kit-of-Parts
Kitting
Knock-on Effect
Knockdown Price
Knockoff
KPI Dashboard
L
Landed Cost
Late Majority
Layaway
Lead Time
Leasehold Improvement
Leverage
LIFO (Last In, First Out)
Limited Assortment
Limited Edition
Limited Time Offer (LTO)
Line Sheet
Liquidation
Local SEO
Logistics
Long Tail
Long-Tail Keywords
Long-Term Forecasting
Loss Adjuster
Loss Leader
Loss of Use
Loss Payee
Loss Prevention
Loss Ratio
Loss Run
Lot Size
Low Hanging Fruit
Low Stock Alert
Low Touch Economy
Low-Code
Loyalty Program
M
Margin
Markdown
Markdown Management
Market Basket Analysis
Market Research
Market Share
Marketing Mix (4Ps)
Mass Customization
Master Data Management (MDM)
Merchandise Category
Merchandise Display
Merchandise Hierarchy
Merchandise Management
Merchandise Markup
Merchandise Mix
Merchandise Planning
Merchandise Return Authorization (MRA)
Merchandising
Micro-Moments
Millennial
Minimum Advertised Price (MAP)
Mobile Commerce (mCommerce)
Mobile Point of Sale (mPOS)
Mobile Wallet
Multi-Brand Store
Multi-Channel Retailing
Multi-Tier Pricing
Multichannel Marketing
Multivariate Testing
Mystery Shopper
N
Narrowcasting
National Brand
National Retail Federation (NRF)
Near Field Communication (NFC)
Negotiation
Net Margin
Net Profit
Net Sales
Network Effects
New Product Introduction (NPI)
New-to-Brand Metrics
Newell Brands
Niche Market
Niche Retailer
Night Owl Shopping
No Fault Found (NFF)
No Questions Asked
No-Frills
No-Obligation Trial
Non-Compete Clause
Non-Compliance Fee
Non-Controllable Expenses
Non-Disclosure Agreement (NDA)
Non-Obvious Relationship Awareness (NORA)
Non-Profit Organization
Non-Profit Retail
Non-Revenue Water (NRW)
Non-Store Retailing – Meaning, Types and Examples
Notice of Allowance (NOA)
O
Obsolescence
Off-Price Retailing
Off-Season
Omni-Channel Marketing
Omni-Channel Retailing
Omnichannel Analytics
Omnichannel Integration
On-Shelf Availability (OSA)
On-the-Fly Merchandising
One-for-One Model
One-Time Purchase
Online Marketplace
Open Source
Open-End Credit
Open-To-Buy (OTB)
Order Fulfillment
Order Management System (OMS)
Order Picking
Order Processing Time
Order Tracking
Organic Growth
Out-of-Stock
Outbound Logistics
Outbound Marketing
Outlet Store
Over-the-Counter (OTC)
Overbuying
Overhead
Overrun
P
Payment Gateway
Peer-to-Peer (P2P)
Perishable Goods
Perpetual Inventory
Personalization
Pick and Pack
Pick-Up Point
Point of Sale (POS)
Pop-Up Shop
Premium Pricing
Price Elasticity
Price Skimming
Price Transparency
Price War
Private Equity
Private Label
Product Assortment
Product Lifecycle
Product Placement
Product Recall
Profit and Loss Statement (P&L)
Profit Margin
Promotional Pricing
Psychographic Segmentation
Purchase Frequency
Purchase Funnel
Purchase Intent
Purchase Order (PO)
Push Marketing
Q
QR Code
Qualitative Research
Quality Control
Quantity Discount
Quantity On Hand (QOH)
Quasi-Cash
Queue Management
Quick Response (QR)
Quick Service Restaurant (QSR)
Quota Sampling
R
Rain Check
Rationalization
Real-Time Inventory
Rebranding
Reciprocal Trade Agreement
Recurring Revenue
Relationship Marketing
Remarketing
Reorder Point
Replenishment
Resale
Reseller
Restocking Fee
Retail
Retail Analytics
Retail Apocalypse
Retail Design
Retail Management System (RMS)
Retail Merchandising
Retail Price Index (RPI)
Retail Space Optimization
Retail Therapy
Retailer Cooperative
Retailtainment
Return Merchandise Authorization (RMA)
Return on Investment (ROI)
Revenue
Reverse Logistics
RFID (Radio-Frequency Identification)
Rolling Shutter
S
SaaS (Software as a Service)
Sales
Sales Associate
Sales Forecasting
Sales Funnel
Sales Promotion
Sales Tax
Same-Day Delivery
Seasonal Merchandising
Segmentation
Shelf Space
Shopping Cart Abandonment
Shrinkage
SKU Rationalization
Slow-Moving Inventory
Social Commerce
Social Proof
Stock Turnover
Stock-to-Sales Ratio
Stockout
Store Brand
Store Layout
Storefront
Strategic Merchandising
Strategic Planning
Subscription Box
Supply Chain
Surcharge
Sustainability
T
Tailored Assortment
Tangible Assets
Target Audience
Target Market
Telematics
Terminal
Test Marketing
Text Marketing
Third-Party Logistics (3PL)
Time-to-Market
Tokenization
Total Cost of Ownership (TCO)
Total Quality Management (TQM)
Tote
Touchpoint
Trade Area
Trade Credit
Trade Discount
Trade Promotion
Trade Show
Trade-In
Traffic Conversion
Transaction
Transfer Price
Transparency
Trend Analysis
Turnkey Solution
Turnkey Store
Turnover
Two-Factor Authentication (2FA)
U
Unboxing
Understock
Unified Commerce
Unit Cost
Unplanned Purchase
Upselling
User Experience (UX)
User Interface (UI)
USP Full Form
Utility
V
Value Chain
Value Engineering
Value Proposition
Value Retailer - Meaning, Business Models and Opportunities
Value-Added Reseller (VAR)
Vanity Sizing
Variable Costs
Variable Data Printing (VDP)
Vehicle Routing Problem (VRP)
Velocity
Velocity of Money
Vendor
Vendor Compliance
Vendor Managed Inventory (VMI)
Venture Capital
Vertical Integration
Video Merchandising
Viral Marketing
Virtual Assistant
Virtual Reality (VR)
Virtual Shelf
Virtual Store
Visual Identity
Visual Merchandising
Visual Search
Vlogging
Voice Commerce
Volume Discount
Volume Velocity
Voucher
W
Walkthrough
Walled Garden
Wallet Share
Warehouse Automation
Warehouse Management System (WMS)
Warehouse Turnover
Warranty
Wastage
Waterfall Model
Wave Picking
Wayfinding
Web Analytics
Web Hosting
Webroom
Webrooming
Webrooming
Weighted Average Cost
What Is 'Open-Box' and Should You Buy It?
What is Biometrics in Retail?
What is Breakage ?
Wheel of Retailing
White Label
Wholesale
Wholesale Price
Wholesaler
Wi-Fi Tracking
Wild Posting
Win-Win
Window Display
Word-of-Mouth Marketing (WOMM)
Work-in-Progress (WIP)
Workforce Management
X
X-Channel Integration (referring to cross-channel integration)
Xenon Lamp (used in some retail lighting)
Y
Yarn Count (relevant in the context of textile and apparel retail)
Year-Over-Year (YOY)
Yield Management
Z
Zero Inventory
Zone Pricing
Zoning (Store Layout)
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