Thomas Cook India Strengthens Karnataka Footprint, Opens New Outlet in Bengaluru

Thomas Cook (India) Limited, India’s omnichannel travel services company, has strengthened its retail presence in Bengaluru with the launch of a new outlet in Raja Rajeshwari Nagar (RR Nagar). With this addition, the company now has 13 outlets across Bengaluru and 18 across Karnataka, strengthening its retail reach in one of India’s most prominent travel markets.

Located in South-West Bengaluru, RR Nagar has developed into a well-established residential and lifestyle destination, supported by a strong base of affluent and upper-middle-class households, technology professionals and students. The locality also benefits from its connectivity to several established residential and emerging growth corridors, making it a natural retail hub for customers across a wider catchment.

The new outlet will serve customers from neighbourhoods including ideal homes township, BEML layout, BHEL layout, Remco layout, Gnanabharathi and Kengeri satellite town, with its catchment extending further into Uttarahalli, Hosakerehalli, Nayandahalli, the Mysore Road corridor, Chandra Layout and southern parts of Vijayanagar.

Its proximity to Bengaluru’s technology and education hubs further strengthens its access to a young, mobile and internationally oriented customer base.

The outlet will cater particularly to families and technology professionals, offering a comprehensive portfolio spanning international and domestic holidays, group tours, personalised holidays, cruises and value-added services such as travel insurance.  Customers can also access Thomas Cook’s AI-powered booking platform, which enables personalised vacation planning by checking availability and making reservations in real time.

Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited, said, “Bengaluru has consistently been an important travel market for us, with a customer base that is well travelled, globally connected and keen to explore a wide range of destinations and experiences. The launch of our RR Nagar outlet strengthens our presence in South-West Bengaluru and brings our travel expertise closer to customers across this rapidly developing catchment. We see an opportunity to engage with a particularly diverse customer base here—from families and technology professionals to younger travellers—across both international and domestic holidays.

He adds, ‘‘Through our extensive holiday portfolio and value-added travel services, we look forward to helping customers plan journeys that are personalized to their interests, whether that means exploring Europe and Japan, travelling to the USA, discovering North India or undertaking a spiritual journey within the country. We warmly welcome customers from RR Nagar and its neighbouring communities and look forward to supporting their travel plans.”

The Bengaluru travellers are increasingly leveraging public holidays and weekends to take multiple short breaks and mini-cations throughout the year, extending travel beyond traditional holiday seasons.They are increasingly looking for holidays that offer distinctive experiences and greater personalisation, rather than relying solely on conventional destination itineraries.

The brand offers cruise holidays and charter-led journeys gaining traction among Bengaluru travellers, with Thomas Cook India launching exclusive charter flights from Bengaluru to Lakshadweep for the year-end holiday season. Further, the growing demand for pilgrimage and spiritual tourism continue to gain momentum, with Thomas Cook India strengthening its spiritual tourism portfolio to cater to this growing segment. Key destinations include Kailash Mansarovar, Char Dham, Puri, Kashi, Ujjain and Ayodhya.

The Bengaluru travellers are displaying growing interest in destinations such as the Philippines, Cambodia, Laos, Georgia, Uzbekistan, Kazakhstan, Morocco, South Africa, Kenya, Iceland, Antarctica and Seychelles, increasingly seeking differentiated and immersive experiences, while exploring emerging destinations beyond conventional itineraries.