Trusted by over 7100 businesses across India, Southeast Asia, the Middle East, and Africa.
Exotel, founded in 2011 by Shivakumar Ganesan, Ishwar Sridharan, and Sachin Bhatia, is a leading cloud telephony and customer engagement platform based in Bengaluru, India. The company has raised over $100 million in funding and serves more than 7,000 clients worldwide, including sectors like BFSI, logistics, e-commerce, and healthcare. Known for its robust infrastructure, Exotel offers virtual phone numbers, telephony applications, and AI-powered customer interactions through its Ameyo Omni Contact Center. The company has achieved significant milestones, such as merging with Ameyo and acquiring Cogno AI, and has received multiple accolades, including the "Contact Centre Solution of the Year" and ET Future Ready Organisations Awards.
Cloud-based customer communication platform that enables businesses to connect with customers across multiple channels, including: - Voice calls - SMS - WhatsApp - Chatbots - Email - Social media
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