Acquired by Amazon in 2015.
Acquired by Amazon in 2015. Focus now on providing B2B customer engagement solutions like chatbots, AI-powered virtual assistants, and social media management tools. Faces competition from other customer service software providers.
All-in-one app: Formerly offered a suite of services like taxi booking, food delivery, bill payments, mobile recharge, news, deals, and horoscope. Focus has shifted to customer service solutions: Now primarily provides customer engagement and support platforms for businesses.
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